Privacy Policy

Introduction

Oceanside Home Watch LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website oceansidehomewatch.com or use our home watch and estate management services.

Information We Collect

We may collect information about you in a variety of ways:

Personal Data

When you contact us or request our services, we may collect personally identifiable information such as your name, email address, phone number, mailing address, and property location. This information is voluntarily provided when you fill out contact forms, request consultations, or engage our services.

Property Information

As part of our home watch services, we collect information about your property including address, access codes, alarm system details, utility account information, vendor contacts, and property condition documentation including photographs and inspection reports.

Automatically Collected Information

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, access times, and pages viewed. This information helps us improve our website and services.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our home watch and estate management services
• Respond to your inquiries and fulfill your requests
• Send you service-related communications, including inspection reports
• Coordinate with vendors and service providers on your behalf
• Protect your property and respond to emergencies
• Comply with legal obligations and protect our legal rights
• Improve our website functionality and user experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With vendors and contractors you have authorized us to coordinate with on your behalf
• Emergency Situations: With emergency services, insurance companies, or property managers when necessary to protect your property
• Legal Requirements: When required by law, court order, or governmental regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure storage of access codes, encrypted communications, and limited employee access to sensitive information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Property inspection reports and photographs are retained for a reasonable period to support insurance claims and service documentation.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt-out of marketing communications
• Request a copy of your data in a portable format

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: